Reimbursement Frequently Asked Questions

Reimbursement Frequently Asked Questions

Reimbursements

This section provides answers to common questions about claiming and managing reimbursements. It covers how to submit reimbursement expenses and add or update bank details. 
  • How do I claim reimbursement expenses?

    • To claim reimbursement, follow these steps when creating an expense:

      1. Input and upload all required details.

      2. Tick the "Claim Reimbursement" box.

      3. At the point of payment, the funds will be sent to your registered bank account.

  • How do I add my registered bank account to receive reimbursements?

    • To add your registered account, click on your profile. You'll see a section to add your bank details. Enter the information and save it. From then on, when you create an expense and tick "Claim Reimbursement," payments will be sent to your saved bank account.

  • Can I also add my bank details at the point of creating an expense

    • Yes, you can. When you click Claim Reimbursements, you'll see an option to add your bank details. Once completed, this information will be reflected on your profile, and payment will be made directly to you.

  • How do I update my bank information for reimbursements?

    • You can update your bank details in the system by accessing your profile settings. Click on the edit icon next to your already inputted bank details to make changes.

  • What type of expense can I claim?

    • Allowable expenses vary based on your company's expense policies, but common categories typically include travel, meals, lodging, office supplies, and transportation.


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