Expenses Frequently Asked Questions

Expenses Frequently Asked Questions

Expenses

This section provides answers to common questions about managing expenses, including how to create an expense, submit receipts, review and approve expenses, and complete payment processing. It is designed to guide users through each stage of the expense workflow and make the process easier to understand and use.

Creating an Expense 

  • How can I create an expense?

    • You create an expense by clicking on the Expenses menu, selecting My Expense, and clicking on Create New Expense.

  • How do I submit receipts for my expenses?

    • When creating an expense, you'll see a section to upload your receipts.

  • Can I edit an already created expense?

    • Yes, you can edit an already created expense as long as it hasn't been submitted for approval. Simply navigate to the expense in your dashboard, make the necessary changes, and save.

  • Can I delete and already created expense?

    • Yes, you can delete an expense, but only if it hasn't been submitted for approval. To delete it, locate the expense on your dashboard, click on the delete option, and confirm your action


Creating an Expense Account

  1. What if I've followed the process for creating an expense account but still can't complete it?

    • We apologize for any inconvenience. Please reach out to us at sa.support@tryduplo.com with an explanation and screenshot of the issue you're experiencing.

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