Scheduled Payments Frequently Asked Questions

Scheduled Payments Frequently Asked Questions

Scheduled Payments

This section provides answers to common questions about setting up and managing scheduled payments. It covers how to create payments in advance, available funding methods, managing beneficiaries, and tracking scheduled transactions. It also explains what happens if a scheduled payment fails, helping you stay in control of your payment plans.

  • What is a scheduled payment?
    • A scheduled payment is a transfer you set up in advance to be processed automatically at a specific date and time.
  • What payment methods can I use?
    • You can use your Business Wallet or a Connected Bank (Direct Debit)
  • Can I add a new beneficiary while scheduling a payment?
    • Yes. You can select an existing beneficiary or add a new one by clicking “Enter a new beneficiary” during the setup process.
  • Where can I view my scheduled payments?
    • All scheduled payments are available under the Scheduled tab in Payments > Local Transfers.
  • What happens if a scheduled payment fails?
    • If a scheduled payment fails, its status will be updated to Failed in the Scheduled tab. The debited amount will be automatically returned to the original funding source (your Main Wallet or Connected Bank).



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