Introduction

Duplo is a certified APP and SI partner that enables businesses to generate NRS-compliant invoices in line with the new tax reforms. Under the NRS mandate, businesses are required to submit and validate their invoices directly on the NRS platform.

This guide walks you through how to set up, create, validate, transmit, and manage NRS-compliant invoices on Duplo.

To begin:

1. Log into the Duplo Dashboard

2. Click on “Invoice Management”

3. Select "Invoice to NRS"

4. You will be redirected to the Settings page, where you can configure your NRS integration.

5. Click on “Download setup guide” to learn how to enable your account on the NRS portal for E-invoicing, as shown below:

6. Enter your business information exactly as provided on the NRS portal, then click “Submit for Validation” to verify your details with NRS.

7. You will be redirected to your e-invoice management page. Here, you can:
   

1. Create new invoices
   

2. Submit invoices for NRS validation
   

3. rack invoice status (pending, validated, rejected)
   

4. Manage previously submitted invoices, all within the Duplo platform
   

Your e-invoicing setup is now complete. You can begin creating and submitting NRS-compliant invoices immediately.

Frequently Asked Questions

• Do I need an NRS account before using e-invoicing on Duplo?

  • Yes. Your business must be enabled for e-invoicing on the NRS portal before completing setup on Duplo. Visit the NRS Portal to set up your account for e-invoicing.

• Where can I find instructions to enable my business on the NRS portal?

  • On the Duplo dashboard, click Invoice Management > NRS Settings >Download setup guide. This will walk you through the steps required to enable your business for e-invoicing.

• What information is required to complete the setup?

  • You’ll need to enter your business details exactly as they appear on the NRS portal to ensure successful validation. The details are your:
  1. Business ID
  2. Entity ID
  3. Tax Identification Number (TIN)
  4. API Key
  5. Client Secret Key
  6. ERP Name
  7. Service ID

• What happens after I submit my business details for validation?

  • Your details are sent to NRS for verification. Once approved, you’ll be able to create and submit invoices through Duplo.

• What should I do if validation fails?

  • Double-check that your business information matches the details from the NRS portal and that all required fields are filled. If the issue persists, refer to the setup guide or contact support at support@tryduplo.com